Polymer Clay Cake Topper FAQ
♥ Is my cake topper edible?
No, your cake topper has been created from polymer clay, which is not edible.
♥ Does my cake topper need to be refrigerated?
No, polymer clay does not need refrigeration once it has been cured. It remains hard regardless of temperature. However, it is best to keep it at room temperature and out of direct sunlight.
♥ How long will my polymer clay cake topper last?
Your topper should last indefinitely with proper care, making it a wonderful keepsake after the celebration. After the party, wipe off any frosting with a damp cloth. Handle it with care as small parts can be fragile.
♥ Can my cake topper be used as a toy?
No, please do not give it to young children to handle or play with as the small parts can break, posing choking hazards.
♥ What if I accidentally break a small piece off my topper, such as a flower? In most cases, if a small part does break loose from your topper, it can be easily repaired with a drop of super glue. We use and recommend Gorilla brand super glue. If you are not comfortable making a repair, please do not hesitate to contact us via email and we will happily provide you with guidance.
♥ Do you take custom orders?
Due to a large order volume, we are not currently taking custom orders, however, we can accommodate small changes on existing designs, such as color changes.
♥ Can you design my cake topper to match my party color scheme?
In most cases we will be happy to accommodate. Please send pictures or color samples via email.
♥ What is the best way to contact you?
Please send any questions or concerns via email.
♥ How long will my cake topper take to arrive? We strive to create and ship toppers and party decor within 2 weeks. Please allow 2-3 weeks before your party when ordering to be safe. Also, feel free to reach out if you have a date that falls sooner as we may be able to schedule your topper into our schedule.
♥ Will I receive a shipping confirmation? Yes, you will receive an email with a confirmation and tracking number for your order upon shipment